key: call_quality_score
domain: 1c_accounting_support
status: demo
owner: prompt-lab
production_version: v5
versions:
  v1:
    label: v1_basic
    purpose: Basic score and issue classification.
  v2:
    label: v2_structured_rubric
    purpose: Separate empathy, diagnostics, accounting accuracy, and resolution status.
  v3:
    label: v3_empathy_escalation
    purpose: Add customer sentiment and escalation judgement.
  v4:
    label: v4_accounting_safety
    purpose: Add tax/accounting safety checks and risk flags.
  v5:
    label: v5_production_balanced
    purpose: Production-balanced schema with audit notes, evidence, and risk flags.
required_result_fields:
  - prompt_key
  - prompt_version
  - prompt_environment
  - rendered_prompt_hash
  - output_hash
synthetic_data: true